{"id":1481,"date":"2026-03-16T18:29:19","date_gmt":"2026-03-16T18:29:19","guid":{"rendered":"https:\/\/marshall-usa.com\/blog\/?page_id=1481"},"modified":"2026-03-16T18:31:28","modified_gmt":"2026-03-16T18:31:28","slug":"rma-form","status":"publish","type":"page","link":"https:\/\/marshall-usa.com\/blog\/rma-form\/","title":{"rendered":"RMA Form"},"content":{"rendered":"\n<div class=\"wpcf7 no-js\" id=\"wpcf7-f1480-o1\" lang=\"en\" dir=\"ltr\" data-wpcf7-id=\"1480\">\n<div class=\"screen-reader-response\"><p role=\"status\" aria-live=\"polite\" aria-atomic=\"true\"><\/p> <ul><\/ul><\/div>\n<form action=\"\/blog\/wp-json\/wp\/v2\/pages\/1481#wpcf7-f1480-o1\" method=\"post\" class=\"wpcf7-form init\" aria-label=\"Contact form\" novalidate=\"novalidate\" data-status=\"init\">\n<fieldset class=\"hidden-fields-container\"><input type=\"hidden\" name=\"_wpcf7\" value=\"1480\" \/><input type=\"hidden\" name=\"_wpcf7_version\" value=\"6.1.5\" \/><input type=\"hidden\" name=\"_wpcf7_locale\" value=\"en\" \/><input type=\"hidden\" name=\"_wpcf7_unit_tag\" value=\"wpcf7-f1480-o1\" \/><input type=\"hidden\" name=\"_wpcf7_container_post\" value=\"0\" \/><input type=\"hidden\" name=\"_wpcf7_posted_data_hash\" value=\"\" \/>\n<\/fieldset>\n<div class=\"wpcf7-turnstile cf-turnstile\" data-sitekey=\"0x4AAAAAACr1hzZCdi5rnUgy\" data-response-field-name=\"_wpcf7_turnstile_response\"><\/div>\n\n<p><label> <b>Company Name<\/b><br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"Company-name\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"Company-name\" \/><\/span> <\/label>\n<\/p>\n<p><label>* <b>Your Full Name<\/b><br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"Contact-Name\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"Contact-Name\" \/><\/span> <\/label>\n<\/p>\n<p><label>* <b>Email<\/b><br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"your-email\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-email wpcf7-validates-as-required wpcf7-text wpcf7-validates-as-email\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"email\" name=\"your-email\" \/><\/span> <\/label>\n<\/p>\n<p><label>* <b>Phone<\/b><br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"Phone\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"Phone\" \/><\/span> <\/label>\n<\/p>\n<p><label>* <b>Address<\/b><br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"Address\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"Address\" \/><\/span> <\/label>\n<\/p>\n<p><label>* <b>City<\/b><br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"City\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"City\" \/><\/span> <\/label>\n<\/p>\n<p><label>* <b>State<\/b><br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"State\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"State\" \/><\/span> <\/label>\n<\/p>\n<p><label>* <b>Zip<\/b><br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"Zip\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"Zip\" \/><\/span> <\/label>\n<\/p>\n<p><label> <b>Shipping Method\/Carrier Account #:<\/b><br \/>\n(for non-warranty and NPF goods)<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"Shipping-Method-Carrier-Account\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"Shipping-Method-Carrier-Account\" \/><\/span> <\/label>\n<\/p>\n<p><label><b>PRODUCT INFORMATION<\/b><\/label><label><br \/>\n<\/label><label>* <b>Model Number:<\/b><br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"Model-Number\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"Model-Number\" \/><\/span> <\/label>\n<\/p>\n<p><label><b>Serial Number:<\/b><br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"Serial-Number\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"Serial-Number\" \/><\/span> <\/label>\n<\/p>\n<p>*<b>Do You Have Proof of Purchase?<\/b><br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"Proof-of-Purchase\"><span class=\"wpcf7-form-control wpcf7-radio button\"><span class=\"wpcf7-list-item first\"><label><input type=\"radio\" name=\"Proof-of-Purchase\" value=\"Yes\" \/><span class=\"wpcf7-list-item-label\">Yes<\/span><\/label><\/span><span class=\"wpcf7-list-item last\"><label><input type=\"radio\" name=\"Proof-of-Purchase\" value=\"No\" \/><span class=\"wpcf7-list-item-label\">No<\/span><\/label><\/span><\/span><\/span>\n<\/p>\n<p><label>* <b>Description of issue 10 words or less<\/b><br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"Issue-Description\"><textarea cols=\"40\" rows=\"10\" maxlength=\"200\" minlength=\"2\" class=\"wpcf7-form-control wpcf7-textarea\" aria-invalid=\"false\" name=\"Issue-Description\"><\/textarea><\/span> <\/label>\n<\/p>\n<p><label> <b>What Firmware is on the unit?<\/b><br \/>\nIf you do not know write (unknown)<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"Firmware-Install\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"Firmware-Install\" \/><\/span> <\/label>\n<\/p>\n<p>*<b>Was this product ever working?<\/b>\n<\/p>\n<p>If \"Yes\", Please specify:<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"Working-Unit\"><span class=\"wpcf7-form-control wpcf7-radio button\"><span class=\"wpcf7-list-item first\"><label><input type=\"radio\" name=\"Working-Unit\" value=\"Yes\" \/><span class=\"wpcf7-list-item-label\">Yes<\/span><\/label><\/span><span class=\"wpcf7-list-item last\"><label><input type=\"radio\" name=\"Working-Unit\" value=\"No\" \/><span class=\"wpcf7-list-item-label\">No<\/span><\/label><\/span><\/span><\/span>\n<\/p>\n<p><span class=\"wpcf7-form-control-wrap\" data-name=\"Please-Specify\"><textarea cols=\"40\" rows=\"10\" maxlength=\"200\" minlength=\"6\" class=\"wpcf7-form-control wpcf7-textarea\" aria-invalid=\"false\" name=\"Please-Specify\"><\/textarea><\/span>\n<\/p>\n<p><b>When power is applied, are there any signs of life?<\/b><br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"Power-Signs\"><span class=\"wpcf7-form-control wpcf7-radio button\"><span class=\"wpcf7-list-item first\"><label><input type=\"radio\" name=\"Power-Signs\" value=\"Yes\" \/><span class=\"wpcf7-list-item-label\">Yes<\/span><\/label><\/span><span class=\"wpcf7-list-item last\"><label><input type=\"radio\" name=\"Power-Signs\" value=\"No\" \/><span class=\"wpcf7-list-item-label\">No<\/span><\/label><\/span><\/span><\/span>\n<\/p>\n<p><label><b>Are any fault codes displayed?<\/b><br \/>\nIf yes, please list the codes:<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"Code-Display\"><textarea cols=\"40\" rows=\"10\" maxlength=\"200\" minlength=\"2\" class=\"wpcf7-form-control wpcf7-textarea\" aria-invalid=\"false\" name=\"Code-Display\"><\/textarea><\/span> <\/label>\n<\/p>\n<p><label><b>Did anything happen just before<br \/>\nthe fault\/problem occurred?<\/b><br \/>\n(please describe)<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"Explain-Fault-Problem\"><textarea cols=\"40\" rows=\"10\" maxlength=\"200\" minlength=\"2\" class=\"wpcf7-form-control wpcf7-textarea\" aria-invalid=\"false\" name=\"Explain-Fault-Problem\"><\/textarea><\/span> <\/label>\n<\/p>\n<p><label><b>Does the problem happen all the time,<br \/>\nor only under certain conditions?<\/b><br \/>\n(please describe)<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"Conditions\"><textarea cols=\"40\" rows=\"10\" maxlength=\"200\" minlength=\"2\" class=\"wpcf7-form-control wpcf7-textarea\" aria-invalid=\"false\" name=\"Conditions\"><\/textarea><\/span> <\/label>\n<\/p>\n<p><label><b>Are there any visible signs of damage?<\/b><br \/>\n(broken parts, smoke, missing parts, etc.)<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"Visual-Damages\"><textarea cols=\"40\" rows=\"10\" maxlength=\"200\" minlength=\"2\" class=\"wpcf7-form-control wpcf7-textarea\" aria-invalid=\"false\" name=\"Visual-Damages\"><\/textarea><\/span> <\/label>\n<\/p>\n<p><label><b>Does any other product or<br \/>\npart of the system affect the fault?<\/b><br \/>\n(please describe)<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"System-Product-Affected-By-Fault\"><textarea cols=\"40\" rows=\"10\" maxlength=\"200\" minlength=\"2\" class=\"wpcf7-form-control wpcf7-textarea\" aria-invalid=\"false\" name=\"System-Product-Affected-By-Fault\"><\/textarea><\/span> <\/label>\n<\/p>\n<p><label>* Required Fields<\/label>\n<\/p>\n<p><input class=\"wpcf7-form-control wpcf7-submit has-spinner\" type=\"submit\" value=\"Submit\" \/>\n<\/p><p style=\"display: none !important;\" class=\"akismet-fields-container\" data-prefix=\"_wpcf7_ak_\"><label>&#916;<textarea name=\"_wpcf7_ak_hp_textarea\" cols=\"45\" rows=\"8\" maxlength=\"100\"><\/textarea><\/label><input type=\"hidden\" id=\"ak_js_1\" name=\"_wpcf7_ak_js\" value=\"157\"\/><script>document.getElementById( \"ak_js_1\" ).setAttribute( \"value\", ( new Date() ).getTime() );<\/script><\/p><div class=\"wpcf7-response-output\" aria-hidden=\"true\"><\/div>\n<\/form>\n<\/div>\n\n\n\n\n<p><\/p>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"blank-slate-template.php","meta":{"footnotes":""},"class_list":["post-1481","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/marshall-usa.com\/blog\/wp-json\/wp\/v2\/pages\/1481","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/marshall-usa.com\/blog\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/marshall-usa.com\/blog\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/marshall-usa.com\/blog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/marshall-usa.com\/blog\/wp-json\/wp\/v2\/comments?post=1481"}],"version-history":[{"count":1,"href":"https:\/\/marshall-usa.com\/blog\/wp-json\/wp\/v2\/pages\/1481\/revisions"}],"predecessor-version":[{"id":1482,"href":"https:\/\/marshall-usa.com\/blog\/wp-json\/wp\/v2\/pages\/1481\/revisions\/1482"}],"wp:attachment":[{"href":"https:\/\/marshall-usa.com\/blog\/wp-json\/wp\/v2\/media?parent=1481"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}